Enjoy the good things in life with our Smiles guide. Enjoy the good things in life with our Smiles guide.

About Esso Smiles

Make every journey
a rewarding one with Smiles.

  • Sign up for free and get rewards easily.
  • Fuel up a little or a lot and collect unlimited points.
  • Redeem points for fuel value up to 0.40 THB/Litre.
  • Enjoy lifestyle benefits including dining,
    traveling and shopping all from leading brands.
  • Points never expire.

Esso Smiles Driver Rewards Programme is the new proprietary fuels loyalty programme for Esso customers.

Earn Esso Smiles Points easily every time you fuel up at Esso station or purchase items from our alliance partners to redeem great rewards including fuel redemption, hard gifts and points transfer.

Be an Esso Smiles member today to start enjoying all the great values it brings.

Register Esso Smiles card

Register easily in 2 steps.

Esso Smiles Connect

All Benefits In One Click.

Make your life easier with a service channel in LINE platform that offers a variety of privileges
and benefits you need. Just connect your Esso Smiles card with

Frequently Asked Questions (FAQs)

Enrollment

How do I join Esso Smiles Program ?

Simply pick up a registration form with an Esso Smiles Card at any participating Esso branded service stations and subscribe via website www.essosmiles.com/th-en or connect Line @EssoThailand. Complete the form and submit it at any participating Esso branded service stations. You can use the card instantly to start earning points. All mandatory details on the registration form must be completed to activate the card in the system before redemption.


Point expiry

will my Esso Smiles Points expire ?

Esso Smiles points never expire. As long as you continue to earn points at least once within a 12 month period.


Rewards redemption

Can I combine my Esso Smiles Points with those of my spouse/friends/relatives to redeem a reward ?

No. Esso Smiles Points on different Esso Smiles Cards cannot be combined for redemption.


Card replacement and member's information update

What should I do if my card is damaged/stolen/lost ?

You should report it immediately to the Esso Smiles customer service centre at 02-631-9999 to avoid anyone from using your Esso Smiles Points. Once reported, your card will be immediately blocked and cannot be used for redemption. To get a new replacement Esso Smiles Card, just visit any participating Esso service stations and contact Esso Smiles customer service centre to request for transfer of the Esso Smiles Points from your damaged/stolen/lost card to your new card. The company at its own discretion shall have the right to approve or not approve for such transfer request.


How do I inform you of my change of contact or other details ?

Simply update your details via website www.essosmiles.com/th-en or pick up a Esso Smiles Customer Request Form at any participating Esso service stations and submit the complete signed form to staffs at our service station or fax the complete signed form to the Esso Smiles customer service centre at fax no. 02-631-9999. Please allow approximately 4 to 6 weeks for us to update the information in our system.

Contact us

Esso Smiles Customer Service Center
Tel 02 631 9999
  • Available from 9:00 AM to 6:00 PM Monday - Saturday

  • Closed on Sunday and holiday